Fuelcare — A New Standard in cycle Service
Premium, structured bicycle care for Melbourne’s most dedicated riders, developed to manage your bike year round.
Designed exclusively for committed road and gravel riders. Fuelcare provides proactive servicing, professional oversight and priority access to ensure your bike is consistently prepared for your next event or riding season ahead.
Fuel turned 15 in 2025. For me, it felt like the right moment to pause and reflect on how I’ve cared for bikes and riders over the years.
I’ve spent decades in bike shops and race events, through early morning repairs, late night building sessions and a countless numbers of test rides. From national and international race weekends to everyday service benches, my focus has always remained the same, making sure a rider’s bike is ready when it matters most.
Over time, one thing became clear. The bikes that perform best are never treated reactively. They’re looked after consistently, thoughtfully and with genuine attention to detail.
Fuelcare is shaped around this belief.
It’s a structured annual service programme designed to give bikes the kind of attention I’ve always believed in, delivered in a deliberate, proactive way. More preventative care. Less downtime. Fewer surprises. Confidence every time you ride.
Fuelcare is for riders who value consistency, performance, peace of mind and who expect their bikes to be cared for with the same intent that went into choosing them.
Our Fuelcare programmes below include services and benefits designed to keep your bikes performing at their best. Select a programme that suits your riding, then add an optional Parts Pack if desired. Full details are shown within each option. We would love to welcome you into the Fuelcare programme and look after your bike throughout the seasons.
Yours in cycle service,
Herb Donovan
FUELCARE
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ESSENTIAL
Ideal for riders covering 5,000–10,000 km per year
Provides structured, preventative care to keep your bike performing reliably throughout the season. Services are timed around your riding calander and events
Includes:
Up to 4 professional service visits per year
Preventative servicing focused on reliability, safety & performance
Ongoing technical guidance from your mechanic
Ideal for:
1–2 bikes
Recreational riders, fondo participants, and regular bunch riders
Riders seeking high-quality maintenance without complexity
Fuelcare Essentials $1,290
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CORE
For committed riders covering 10,000-20,000 km per year
Designed for riders who want their bike professionally managed year round. Fuelcare Core delivers proactive, high-frequency care to keep performance consistent and downtime off your radar.
Includes:
Up to 6 professional service visits per year
Calander planned for continuous performance
A level of care with increased frequency and continuity
At home flight ready travel preparation and packing support
Ideal for:
2–3 bikes
Riders targeting multiple events or performance goals
Cyclists who value predictability and professional oversight
Fuelcare Core $1,790 per year
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PRO
For competive riders covering 15,000-20,000+ km seeking year round peak performance
Fuelcare Pro
For riders who want the highest level of care and support. Fuelcare Pro delivers continuous, high touch servicing to keep every bike performing throughout your seasons events.
Includes:
Up to 8 professional service visits per year
Tailored to your riding and events calander
At home flight ready travel preparation and packing support
Dedicated Fuel event service support at selected premium events*
Personal emergency repair bike care training session
Ideal for:
2–6 bikes
Riders who value maximum confidence and oversight throughout the season
Couples or familys with multiple bikes within their household
Fuelcare Pro $2,290 per year
add a parts pack to Ensure you have all the performance essentials for a smooth, confident cycling season.
PARTS PACKS
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ESSENTIALS parts
For 5,000–10,000 km/year
Covers the fundamental items required to keep your bike running smoothly and reliably throughout the season.
Includes:
1 performance waxed chain
2 premium tyres with tubes/sealant
4 sets of factory performance brake pads
1 bar tape refresh
Price $490
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CORE parts
For 10,000–15,000 km/year
To support higher mileage and more frequent riding, keeping key drivetrain and braking components performing consistently under load.
Includes:
2 performance waxed chains
4 premium tyres with tubes/sealant
4 sets of factory performance brake pads
2 bar tape refresh
Price $790
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PRO parts
For riders covering 15,000–20,000 km /year with mulitple bikes
Comprehensive consumable coverage for riders who demand top performance across a full season of training, racing, and travel.
Includes:
3 performance waxed chains
4 premium tyres with TPU tubes/sealant
8 sets of factory performance brake pads
2 top level factory disc rotors
4 bar tape refreshes
Price $1,190