FAQ

How does pick up & delivery work?
We collect and deliver three mornings a week Mon, Weds & Friday

Book online for a collection Monday morning & you could specify to have your machine returned either weds morning or Friday or the following week on your preferred day that suits your schedule.

Pick up and deliveries are between 7.30-9.30 am depending upon your location

How will my pride and joy be transported?
With much love and care in our cool new decked out velo support van

What is the minimum turnaround time for collection & delivery service?
2 days or 48 hours

What days do can you service at my home or office ?
Mon, Weds and Friday - Either a morning or midday session

What about emergency minor adjustments like gear or brake tunes?
By appointment we can come to you on Monday, Weds or Friday and work on location

Is there a call out fee for mobile servicing?
Yes minimum call out is $159 inside our area of operation

Does pick up and delivery cost more?
No, it is already included within service cost inside our area of operation

Can I drop my bike to you in at the workshop?
We are now a dedicated mobile service, drop off to workshop is not currently available

Will you collect or deliver or service on site in the CBD?

No we do not currently offer service to Melbourne CBD

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